Our Approach
Skills That Make an Impact
At DJH Express, we don’t just teach freight dispatching—we equip our students with the tools, skills, and industry knowledge needed to thrive in logistics.
Freight dispatching is a high-demand career that plays a critical role in keeping the supply chain moving. Dispatchers serve as the link between truck drivers, brokers, and shippers, ensuring that freight is moved efficiently, on time, and at the best rates possible.
What Does a Freight Dispatcher Do?
A freight dispatcher is responsible for:
Booking High-Paying Loads
Negotiating top rates with brokers and shippers to maximize driver profits.
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Compliance & Documentation
Managing necessary paperwork, permits, and regulatory requirements to ensure smooth operations.
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Route Optimization
Planning the most cost-effective and time-efficient routes to avoid delays and unnecessary expenses.
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24/7 Driver Support
Providing assistance for road challenges, load issues, and emergency rerouting.
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Back-Office Management
Handling invoicing, rate confirmations, and record-keeping for seamless logistics operations.
What You’ll Learn in Our 5-Week Training Program
Our comprehensive 5-week training is designed to take you from a beginner to a skilled freight dispatcher with hands-on experience and practical knowledge. Here’s what you can expect:
Week 1:
Personal Development & Customer Service
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Understanding the mindset of a successful dispatcher
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Effective communication and negotiation techniques
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Building strong relationships with brokers and carriers
Week 2:
Dispatching Tools & Technology
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Introduction to industry software & load boards
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How to analyze load postings and select the best opportunities
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Mastering rate negotiations with brokers and shippers
Week 3:
Logistics, Compliance & Load Planning
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Understanding FMCSA & DOT regulations
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Trip planning, permits, and state-by-state requirements
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Ensuring compliance to keep drivers on the road legally
Week 4:
Emergency Handling & Broker/Carrier Interactions
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Problem-solving in real-time dispatching situations
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Managing delays, cancellations, and on-road issues
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Working with brokers and carrier agreements effectively
Week 5:
Business Startup & Growth Strategies
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How to start your own dispatching company
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Pricing your services and setting up contracts
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Scaling your business for long-term success